Brief Service Disruption - Activations

Incident Report for Leap Event Technology

Resolved

This incident has been resolved.

Posted Oct 07, 2026 - 08:52 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 07, 2026 - 08:45 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 07, 2026 - 08:30 EDT

Investigating

Activations platform (APIs, Public Web Activations, Admin CMS) suffered from degraded availability between 8:08 - 8:52 AM EDT related to an internal DNS issue with our services. The availability issue was resolved, and investigation for complete root cause and additional mitigation is under way.

Posted Oct 07, 2026 - 08:08 EDT

This incident affected: Engagement (Activations - Admin, Activations - Public API, Activations - Onsite Web, Activations - Public Site).